Privacy Policy

Last updated: August 1, 2025


At Di Shine Cleaning Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit or make a purchase through www.dishinecleaning.com (the β€œSite”), in line with data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of personal information:

  1. Personal details: name, address, phone number, email address.
  2. Payment information: credit card or bank account details (when applicable).
  3. Service-related information: cleaning service preferences, booking details, and feedback.
  4. Employment data: CVs, employment history, and contact details if you apply for a job with us.

2. How We Use Your Information

We use your personal data to:

  1. Deliver and manage cleaning services.
  2. Communicate with you about your bookings, services, or inquiries.
  3. Process payments and maintain accounts.
  4. Fulfil legal and regulatory obligations.
  5. Send marketing communications (only if you have opted in).

3. How We Protect Your Information

We take your data security seriously. To protect against unauthorized access, alteration, or misuse, we implement appropriate technical and organizational safeguards. Sensitive data is encrypted and stored securely.

4. Sharing Your Information

We do not sell or trade your personal information. We may share data only with:

  1. Trusted service providers: for payment processing, communication tools, or technical support.
  2. Legal authorities: when disclosure is required by law or regulation.

5. Your Rights

Under data protection laws, you have the right to:

  1. Access the personal data we hold about you.
  2. Correct or update inaccurate information.
  3. Request deletion of your data (subject to legal or contractual obligations).
  4. Object to or restrict certain types of data processing.

To exercise your rights, please contact us using the details provided below.

6. Data Retention

We retain personal data only for as long as necessary to:

  1. Provide our services.
  2. Comply with legal requirements.
  3. Support business operations.

When data is no longer needed, we securely delete or anonymize it.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised date at the top of the page.

8. Minors

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

9. Contact Us

If you have any questions or wish to exercise your rights regarding your personal data, please contact us at:

πŸ“§ Email: [Insert email address]

πŸ“ž Phone: [Insert phone number]

πŸ“ Address: [Insert business address]